Booking + deposits
Any applicable deposit, payment, cancellation window, and rescheduling terms are displayed before checkout and included with your confirmation.
Policies
Clear expectations.
Clear expectations.
Better visits.
Current appointment, deposit, cancellation, package, membership, privacy, and consent terms are shown during booking or purchase. Your booking confirmation and signed documents contain the terms that apply to your visit.
Late arrivals
Arriving late may shorten the available treatment time or require a different appointment, depending on safety, the service, and the remaining schedule.
Packages + memberships
Benefits, credits, minimum terms, exclusions, and cancellation details are specific to the selected package or membership and are shown before purchase.
Medical eligibility
All medical services require appropriate consultation, consent, clinical eligibility, and provider judgment. Individual results and treatment candidacy vary.
Privacy + messaging
Forms, health information, photographs, email, and text communications are handled according to the consents and privacy notices presented to you.
Medical emergencies
The website, inquiry form, and concierge messages are not emergency services. Call 911 or seek immediate emergency care for urgent or life-threatening symptoms.